Who bills you decides where you cancel
You can cancel a Netflix membership at any time, but the button is not always on Netflix.com. If Netflix bills you directly, you cancel there. If a payment partner bills you — Apple, Google Play, a phone or internet provider, or another package — you cancel with that partner.
To see which it is, sign in and open the Membership section of your Account page. If there is no cancel option, Netflix says you will find a link or instructions there for your payment partner.
Cancel on Netflix.com
Go to the Manage your membership page. You may need to sign in first. Tap or click Cancel, then under Cancel tap or click Finish Cancellation. Netflix says a confirmation email will be sent to the email on the account.
Signing out of your account or deleting the Netflix app does not cancel the membership. The official flow asks you to confirm with Finish Cancellation. Netflix may also offer to pause the membership for one month instead of cancelling. Pause is not available on the Basic plan or for some payment methods, such as Direct Debit, gift cards, and some partner payments. If you want to cancel, read each screen and choose Finish Cancellation.
If Apple or Google Play bills you
Check the Membership and Billing section of your Netflix account to see if you are billed through Apple. If you do not see a cancel option there, cancel the Netflix subscription through Apple, in your Apple Account subscriptions. Netflix says the account is then put on hold for 30 days and completely cancelled after that. Apple may also renew the membership if you do not cancel more than 24 hours before the renewal date.
If Google Play bills you, cancel Netflix in your Google Play subscriptions, not only on Netflix.com. Our guide to cancelling app subscriptions shows where those lists live on iPhone and Android.
If a partner bills you
If you pay through a third party such as a phone or internet provider, a cable or satellite package, or another payment partner, cancel with that partner. Netflix's help says to go to your Account page and look under the Membership section, where you will see a link or instructions to contact your payment partner.
Follow those instructions rather than guessing at the partner's menus. Cancelling only on Netflix.com will not stop a partner from billing you if Netflix has no cancel option on the account.
After you cancel
You will not be charged again unless you restart the account. If you cancel with time left in the billing period, Netflix says you can keep using the service until the account cancels automatically at the end of that period.
Keep the confirmation email. It is the record that the membership was cancelled.
What this site is not
Forget Your Credit Card is not Netflix and is not a cancellation service. It does not cancel other companies' subscriptions, dispute charges, or talk to Netflix for you. Those steps stay with Netflix or your payment partner.
What it is: a monthly payment that says exactly what it is. You pick an amount from $1 to $1,000, Stripe bills it, and confirmed payments count toward a public Lifetime board if you choose to appear.
Nothing comes back and nothing is hidden. STOP FORGETTING cancels at the end of the current paid period.